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STRESS MANAGEMENT How To Break Through Fear in Turbulent Times Solving Problems in a High-Stress Environment Break Through Self-Doubt & Fear Make 2004 your Year of Organization Manage Stress by Stopping Obsessive or Unwanted Thoughts Stress; Control It, Change It or Let It Go! Tips for Managing Holiday Madness Modern Day Stressors: What Stress Looks Like in the 21st Century The Life Juggle: How to Find Lifework Balance
CHANGE The Questions Leaders Should Ask Themselves about Change The Top Ten Ways to Manage People through Change
RUNNING A BUSINESS Be Heard. Be Strong. Be Effective. How to Deliver Impressive Presentations Getting Started in the Speaking Business: Answers to Burning Questions What Entrepreneurs Need to Know to be Successful How to Create and Maintain Culture as You Grow Recruitment and Retention of Diverse Candidates
DIVERSITY Traits of a Diverse Organization Simma's Holiday Diversity Q and A How to Go from Eggshell Walking to Multicultural Festivity Making Are You Wasting Your Money on Diversity Training? Interview Bias: Overcoming the Silent Forces Working Against You How to Help LGBT Employees Help Your Organization Grow How to Integrate Diversity Into Your Business Strategy Diversity Benefits Organizations and Communities 10 PC Tips for Communicating with a Diverse Audience Interviewing Employees Who Stay Wage and Position Disparity Across Gender What Every Consultant Needs to Know About Diversity Consulting and Training Diversity Competency Assessment Recruitment and Retention of Diverse Candidates Understanding Diversity Dialogues Dialogue as a Communication Tool Amongst Diverse Groups of People Communicating across Generations in the Workplace Simma & Kate's Strategies for Cross-Generational Relationship Building Valuing Diversity during the Holidays
COMMUNICATION Understanding Dialogue: A Q&A on the benefits of dialogue Dialogue as a Communication Tool 10 PC Tips for Communicating with a Diverse Audience Tips for Better Communication Between Men and Women in the Workplace Understanding Diversity Dialogues Dialogue as a Communication Tool Amongst Diverse Groups of People Simma & Kate's Strategies for Cross-Generational Relationship Building
GENDER COMMUNICATION Differences in Male and Female Communication Styles Gender Communications Differences and Strategies Wage and Position Disparity across Gender Tips for Better Communication between Men and Women in the Workplace
WORK/LIFE BALANCE Life/Work Balance in the Real World New Year's Resolutions: A New Approach? Working with Loved Ones: Leverage Potential and Avoid Pitfalls Modern Day Stressors: What Stress Looks Like in the 21st Century The Life Juggle: How to Find Lifework Balance
RESTAURANT & HOSPITALITY
Are You Truly Successful?
FEAR & SELF-DOUBT |
By Simma Lieberman and Kate Berardo. What does dialogue do? Dialogue brings people together who would not naturally sit down together and talk about important issues. It is a process to successfully relate to people who are different from you. Their differences can include gender, religion, work departments, cultures, ethnicity, race, sexual orientation, or age. Does dialogue solve problems? Dialoging isn¹t a problem-solving process directly. It is instead a process that builds bridges of understanding between groups that naturally helps to reduce misunderstandings, conflict, and tension and therefore to dissolve problems. What are the signals that a dialogue process is needed? Whenever differences are the root cause of problems in an organization or on a college campus, dialogue may be a helpful process. These problems can be interpersonal, such as misunderstandings, tension, or increased polarization and division or organizational, such as low levels of productivity, high levels of stress, and high rates of turnover. How can you spot opportunities for dialoging before problems arise? Whenever you have the opportunity for people of different backgrounds to interact, dialogue can be a useful tool to help build a foundation of understanding and set guidelines for effective ongoing interaction. Work Groups with different functions and priorities who must work together but know little about the day-to-day activities of the other departments would benefit from the dialoguing process, as would college campuses that have some diversity, but generally little interaction between individuals of different backgrounds. What can you expect from a dialoging process? Dialogue promotes better understanding and more creative cooperation between different people and groups. The process will help to reduce misunderstandings and tensions and help ensure more successful interaction in the future. What are the basic requirements for a dialogue? Both parties must be willing to engage in the dialogue, trust the process, and agree on a set of guidelines for the process. Because the stakes are high and emotions are often involved, only a skilled and experienced facilitator should be used for the dialogue process. Simma Lieberman works with people and organizations to create environments where people can do their best work. She specializes in diversity, gender communications, life-work balance and stress, and acquiring and retaining new customers. Kate Berardo is an intercultural trainer and consultant who specializes in programs on cross-cultural awareness, international relocation, and multicultural teambuilding. She is the founder of the global resource site Culturosity.com and co-author of Putting Diversity to Work. www.culturosity.com. You may reprint these articles free of charge, on a non-exclusive basis, provided that Simma Lieberman's name and contact information are included. She would love to know that you plan to use her article(s); please contact her to let her know. Call Simma at 510.527.0700 or Email simma@simmalieberman.com |