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STRESS MANAGEMENT

Signs of Stress and Imbalance

How To Break Through Fear in Turbulent Times

What is Stress?

Solving Problems in a High-Stress Environment

Break Through Self-Doubt & Fear

Let's Get Physical

Holiday Stress Hotspots

Make 2004 your Year of Organization

Holiday Stress Hotspots

Manage Stress by Stopping Obsessive or Unwanted Thoughts

Meditate Stress Away

Taking Stress for a Ride

3 Strategies to Reduce Stress

Cleaning Up

Stress; Control It, Change It or Let It Go!

Substance Abuse

The Courage to Feel Bad

The Challenge of Change

Tips for Managing Holiday Madness

Modern Day Stressors: What Stress Looks Like in the 21st Century

The Life Juggle: How to Find Lifework Balance

New Year's Resolutions

 

CHANGE

The Questions Leaders Should Ask Themselves about Change

The Top Ten Ways to Manage People through Change

Understanding Change

The Challenge of Change

 

RUNNING A BUSINESS

Be Heard. Be Strong. Be Effective. How to Deliver Impressive Presentations

Getting Started in the Speaking Business: Answers to Burning Questions

What Entrepreneurs Need to Know to be Successful

How to Create and Maintain Culture as You Grow

Recruitment and Retention of Diverse Candidates

 

DIVERSITY

A Passion for Diversity

Traits of a Diverse Organization

Simma's Holiday Diversity Q and A

How to Go from Eggshell Walking to Multicultural Festivity Making

Are You Wasting Your Money on Diversity Training?

Interview Bias: Overcoming the Silent Forces Working Against You

How to Help LGBT Employees Help Your Organization Grow

How to Integrate Diversity Into Your Business Strategy

Diversity Benefits Organizations and Communities

Diversity Fast Facts

How to Integrate Diversity

10 PC Tips for Communicating with a Diverse Audience

Are You Truly Successful?

Interviewing Employees Who Stay

Wage and Position Disparity Across Gender

What Every Consultant Needs to Know About Diversity Consulting and Training

Diversity Competency Assessment

Recruitment and Retention of Diverse Candidates

Understanding Diversity Dialogues

Dialogue as a Communication Tool Amongst Diverse Groups of People

Communicating across Generations in the Workplace

Simma & Kate's Strategies for Cross-Generational Relationship Building

Valuing Diversity during the Holidays

 

COMMUNICATION

Understanding Dialogue: A Q&A on the benefits of dialogue

Dialogue as a Communication Tool

Communication with Concern

Helping Others Deal with Loss

10 PC Tips for Communicating with a Diverse Audience

Tips for Better Communication Between Men and Women in the Workplace

Understanding Diversity Dialogues

Dialogue as a Communication Tool Amongst Diverse Groups of People

Simma & Kate's Strategies for Cross-Generational Relationship Building

Web Site Tips

 

GENDER COMMUNICATION

Differences in Male and Female Communication Styles

Gender Communications Differences and Strategies

Wage and Position Disparity across Gender

Tips for Better Communication between Men and Women in the Workplace

 

WORK/LIFE BALANCE

Life/Work Balance in the Real World

New Year's Resolutions: A New Approach?

Working with Loved Ones: Leverage Potential and Avoid Pitfalls

Modern Day Stressors: What Stress Looks Like in the 21st Century

The Life Juggle: How to Find Lifework Balance

 

RESTAURANT & HOSPITALITY

All in the Family

Are You Truly Successful?

How to Create and Maintain the Culture of Your Restaurants

Let's Get Physical

Meditate Stress Away

Taking Stress for a Ride

The Challenge of Change

3 Strategies to Reduce Stress

Cleaning Up Substance Abuse

 

FEAR & SELF-DOUBT

Break Through Self-Doubt & Fear

Substance Abuse

The Courage to Feel Bad

Be Heard. Be Strong. Be Effective. How to Deliver Impressive Presentations

 
by Simma Lieberman and Kate Berardo

Maybe you have the dream of delivering that impeccable presentation that elicits nothing but wide-eyed attention and powerful, positive energy. The same presentation that culminates with a standing ovation from that deeply appreciative audience who's jobs or lives you've just changed. Then, perhaps you remember that you sweat through your clothes at the thought of presenting, unconsciously lick your lips the whole time you are in front of a crowd, or that the "picture everyone naked" trick leaves you stunned and speechless.

Most presenters fall somewhere in between these extremes. Wherever you fall, here is a quick brush up on the essential skills you need to deliver effective presentations.

Know what you are going to say before you say it
It sounds simple enough, but you'd be surprised how many people just try to wing presentations. They prepare their graphs, but don't think about exactly the points that they want to make, the order they are going to make them, and the reason they are making these points. Planning what you are going to say is a preparation exercise that boosts confidence and is a buffer if you do forget your line. Many speakers have some form of notes, be it 3x5 notecards, PowerPoint presentations, or something of the like that helps guide their thinking during the presentation. Prepare a good opening that grabs your audience, a close that makes them think about what you said, and a middle that makes your point.

Know your audience
Find out about your audience and their background. Know their demographics, and common interests shared by the group, and know why they are there listening to your presentation that day (interested in the topic, mandatory, etc.-it makes a big difference). Then, you need to use this knowledge to your advantage. Relate to the group by mentioning the interest. Draw examples from experiences shared by the group. Understand their interest level in the presentation and gauge how much you are going to have to sell yourself to the group.

If possible, talk to people in your audience about their needs before you make your presentation. This will make you feel comfortable beforehand, and create more friendly faces to look at when you speak. There is nothing like a smile or a nod from someone in the audience while you are making your presentation to encourage you to keep going. Be aware of any concerns they may have as a group, questions they may have that have been unanswered while you prepare your speech.

Use a variety of audiovisual tools to aid the presentation to reach people with different learning styles
We don't advocate using audiovisual tools like overheads, PowerPoint presentations, videos, and the like simply for the snazzy looking end result. These materials go back to a fundamentals in learning. It's like back in grade school. Jane needed to see the equation written down to understand it. Kamal needed to watch the problem being solved in order to understand the rules before. And then there was Walter, who needed someone to simply say the equation and he could visual it. Delivering your material in different forms impacts all types of learners.

Use experiential knowledge to make the subject matter something that people can relate to
Facts are dry and often boring. When you give a presentation, real life examples juice up the presentation, adding substance to your claims and allowing a greater understanding of the topic. Be sure to use different types of examples in order to get your points across to a wide range of people. Unless you are speaking on sports, or hired because you have been a professional athlete or coach, do not only use sports stories or metaphors. You may have the best kids in the universe, but don't limit your stories to your kids unless you are speaking on parenting. Even then, you might want to include stories about other peoples' kids. Make sure your stories and experiences have a relationship to your topic and types of audience.

Find other people to practice your material with and give you feedback
Friends are good people with whom to practice your stories. You don't even have to tell them your are practicing. Include your stories in casual conversation and watch their reactions. You can invite a couple of friends over to listen to you and get ideas. Get feedback from more than one person to hear different perspectives. You can also videotape yourself before your event to decide what you need to change, keep or improve. Use a good speech coach who has been recommended by someone whose opinion you trust, and who is experienced in your type of presentation. You can also try Toastmasters. There are toastmaster groups all over the world, whose purpose is to help individuals become better, more confident speakers.

Use Humor Wisely
Everyone appreciates humor. Presentations that use humor well are more enjoyable and entertaining for the audience. Realistically, however, not everyone can pull it off. Sure, if we were all Bill Cosby, humor would be a strong part of our presentations. But for the Al Gores of the world… Humor that doesn't get pulled off falls flat and hard. You might get a couple sympathy short chuckles, but that is about it. Use humor if you have humor to use, period. What is most important to a presenter is to be themselves and not try to pull off some "technique" that doesn't fit their style. This will make the presenter more comfortable and they will appear more confident and natural as a speaker. The bottom line: we all enjoy humor, but if we have to pick between failed humor and no humor, most people respect the latter more. Do not use humor that is demeaning in any way to other people or groups. Avoid humor that can be seen as racist, homophobic or demeaning to women. The idea of humor is to make people feel more comfortable or included. Demeaning humor only makes people who are targeted feel excluded, and can create tension in your audience.

When you mention anyone in your audience know how to pronounce their names
If you are going to mention the names of anyone in your audience, make sure you get the pronunciation of their names right. If their name is hard for you, write it out phonetically and practice.

Relax, face your audience and get ready for the applause
Before you speak, spend time taking some deep breaths to get rid of tension in your voice. Visualize yourself speaking before your audience standing there relaxed and confident. This will help you feel more prepared and make you more relaxed and confident. When you finish, bask in your applause, and get started preparing your next presentation.


Simma Lieberman works with people and organizations to create environments where people can do their best work. She specializes in diversity, gender communications, life-work balance and stress, and acquiring and retaining new customers. www.simmalieberman.com

Kate Berardo helps people from different cultures, backgrounds, and schools of though work effectively together. She is the co-author of Putting Diversity to Work and the founder of Culturosity.com. www.culturosity.com.

You may reprint these articles free of charge, on a non-exclusive basis, provided that the authors' name and contact information are included. Simma and Kate would love to know that you plan to use her article(s); please contact Simma to let us know.

Call Simma at 510.527.0700 or email simma@simmalieberman.com.
Visit her website at www.simmalieberman.com


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