STRESS MANAGEMENT Signs of Stress and Imbalance How To Break Through Fear in Turbulent Times What is Stress? Solving Problems in a High-Stress Environment Break Through Self-Doubt & Fear Let's Get Physical Holiday Stress Hotspots Make 2004 your Year of Organization Holiday Stress Hotspots Manage Stress by Stopping Obsessive or Unwanted Thoughts Meditate Stress Away Taking Stress for a Ride 3 Strategies to Reduce Stress Cleaning Up Stress; Control It, Change It or Let It Go! Substance Abuse The Courage to Feel Bad The Challenge of Change Tips for Managing Holiday Madness Modern Day Stressors: What Stress Looks Like in the 21st Century The Life Juggle: How to Find Lifework Balance New Year's Resolutions   CHANGE The Questions Leaders Should Ask Themselves about Change The Top Ten Ways to Manage People through Change Understanding Change The Challenge of Change   RUNNING A BUSINESS Be Heard. Be Strong. Be Effective. How to Deliver Impressive Presentations Getting Started in the Speaking Business: Answers to Burning Questions What Entrepreneurs Need to Know to be Successful How to Create and Maintain Culture as You Grow Recruitment and Retention of Diverse Candidates   DIVERSITY A Passion for Diversity Traits of a Diverse Organization Simma's Holiday Diversity Q and A How to Go from Eggshell Walking to Multicultural Festivity Making Are You Wasting Your Money on Diversity Training? Interview Bias: Overcoming the Silent Forces Working Against You How to Help LGBT Employees Help Your Organization Grow How to Integrate Diversity Into Your Business Strategy Diversity Benefits Organizations and Communities Diversity Fast Facts How to Integrate Diversity 10 PC Tips for Communicating with a Diverse Audience Are You Truly Successful? Interviewing Employees Who Stay Wage and Position Disparity Across Gender What Every Consultant Needs to Know About Diversity Consulting and Training Diversity Competency Assessment Recruitment and Retention of Diverse Candidates Understanding Diversity Dialogues Dialogue as a Communication Tool Amongst Diverse Groups of People Communicating across Generations in the Workplace Simma & Kate's Strategies for Cross-Generational Relationship Building Valuing Diversity during the Holidays   COMMUNICATION Understanding Dialogue: A Q&A on the benefits of dialogue Dialogue as a Communication Tool Communication with Concern Helping Others Deal with Loss 10 PC Tips for Communicating with a Diverse Audience Tips for Better Communication Between Men and Women in the Workplace Understanding Diversity Dialogues Dialogue as a Communication Tool Amongst Diverse Groups of People Simma & Kate's Strategies for Cross-Generational Relationship Building Web Site Tips   GENDER COMMUNICATION Differences in Male and Female Communication Styles Gender Communications Differences and Strategies Wage and Position Disparity across Gender Tips for Better Communication between Men and Women in the Workplace   WORK/LIFE BALANCE Life/Work Balance in the Real World New Year's Resolutions: A New Approach? Working with Loved Ones: Leverage Potential and Avoid Pitfalls Modern Day Stressors: What Stress Looks Like in the 21st Century The Life Juggle: How to Find Lifework Balance   RESTAURANT & HOSPITALITY All in the Family Are You Truly Successful? How to Create and Maintain the Culture of Your Restaurants Let's Get Physical Meditate Stress Away Taking Stress for a Ride The Challenge of Change 3 Strategies to Reduce Stress Cleaning Up Substance Abuse   FEAR & SELF-DOUBT Break Through Self-Doubt & Fear Substance Abuse The Courage to Feel Bad

The Top 10 Ways to Manage People through Change by Simma Lieberman Communicate your vision so that others will be inspired to join. Speak in terms of results and the steps to getting there. Paint the big picture before you hone in on the numerous changes the ideal big picture requires. Learn to let go. Identify what is in your control to change and know how to let go of things you can't control. Identify energy vampires and people who are energy igniters. You'll need a lot of oomph to lead a group through change. Energy is infectious, so surround yourself with energy and tap into its sources. Avoid the vampires and make time for the igniters. Be able to inform others and communicate the change. Give relevant information at the right time in order to empower people and help them feel secure. Create newsletters of weekly updates to report progress. In the absence of information, rumors start. Listen, listen, listen. Listen with your ears, eyes, mind and heart. Understand other people's thoughts, feelings and emotions. Listen to people's concerns without judging or making them wrong. Respond. Different people react to change differently, based on their experiences and who they are. When you hear a concern, address it. When you sense a fear, speak to it. Respond in a helpful way to reactions to change by focusing on people's needs and concerns. Don't make people wrong for their feelings. Acknowledge people's feelings and make it safe to express them. Nurture yourself and others during times of change. Change can carry an unconscious stress on your body. Don't forget about it. Find outlets to give your mind and body a break. Find out what other people need to be nurtured. Don't be afraid to ask about their needs. Help people find the support they need (once a week support groups during lunch, employee assistance programs). Be patient. Change takes time and can try your patience. Recognize it can take a long time for the dust of change to settle and be patient both with the process and the people who are affected by it. Your demonstrated patience will give security and confidence to those around you.   CHANGE is more acceptable: When the reasons for it are understood. When it does not threaten needs. When those affected help to create it. When it follows previous successful changes. When inaugurated after prior change has been assimilated-not during confusion of other ones. When planned rather than reactive. To people who will share in the benefits of the change.   Simma Lieberman works with people and organizations to create environments where people can do their best work. She specializes in diversity, gender communications, life-work balance and stress, and acquiring and retaining new customers. You may reprint these articles free of charge, on a non-exclusive basis, provided that Simma Lieberman's name and contact information are included. She would love to know that you plan to use her article(s); please contact her to let her know. Call Simma at 510.527.0700 or Email simma@simmalieberman.com Visit her website at www.simmalieberman.com FREE subscription to the Lieberman Learning Letter Receive a monthly e-newsletter with tips from Simma's workshops and programs. Topics include diversity, stress management, gender communications, and work life balance. Email: Back to top

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