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Excerpt from Putting Diversity to Work:
Excercise:
Outlining Diversity Competencies for Managers
The
New Year also is a good time to do a progress check
on your Diversity Initiative and to set-up your
goals for developing higher levels of diversity
competence.
We
have provided the following checklist below to
monitor your diversity progress and help you create
a plan of action for 2004.
This exercise has been adapted from the recently
released, Putting Diversity to Work.
(Crisp/Thomson: 2003) For best results, print out
this newsletter, check-off those statement that you
agree with, and highlight the statements that you
feel weak in. These are the areas that you should
focus on to build your diversity competence.
Outlining Diversity Competencies for Managers
How
able do you feel in each area? Check ( þ)
the statements that you agree with.
Personal Qualities
¨ I
can recognize my own biases and assumptions about
others.
¨ I
recognize there is more than one way to lead or be
successful, and I
can include different styles and cultures in
decision-making, brainstorming, and feedback
meetings.
¨ I
know how to use what others have to offer.
¨ I
can get objective information about the cultures of
employees and external customers. This includes
history, values, holidays, and so on.
¨ I
can relate diversity to the business case and
overall business strategy.
¨ I
can listen objectively to complaints about
harassment, inappropriate remarks, and behavior.
¨ I
can describe how various markets (ethnic, gender,
sexual orientation) affect our business.
¨
I am comfortable with different cultures.
¨ I
know the laws related to disability, race, gender,
and religion.
¨ I
can hold people accountable for the quality of their
work, whatever their background or culture.
¨ I
am familiar with the different kinds of diversity
and can speak comfortably about them with others.
Leadership Skills
¨ I
can speak and present clearly to a diverse audience.
¨ I
can create solid relationships with people who think
and act differently from me.
¨ I
know how to listen to, influence, and motivate
diverse individuals and groups.
¨ I
am prepared to mentor, coach, and develop the people
under me, whatever their background.
¨ I
can use organizational "street sense" and know where
and how to get things done in the organization.
¨ I
can model and encourage open communication and
effective teamwork.
¨ I
know how to and am willing to manage conflicts,
disagreements, and claims of harassment.
Personnel Management and Performance Evaluation
¨ I
am clear about the basic qualifications and
competencies that are needed to fill a position.
¨ I
can conduct target interviews and not allow
assumptions and biases to influence my decisions-for
example, hiring someone just because he is from the
same culture or gender or because she is from a
particular ethnic or racial background.
¨ I
can apply the laws about the questions that are
appropriate to ask in an interview and those that
are not.
¨ I
can measure an employee's diversity competencies in
an evaluation.
¨ I
am comfortable in giving evaluations based on
performance.
¨ I
can document critical diversity incidents.
¨ I
am able to find out what motivates different kinds
of people to do their best work and what hinders
them.
¨ I
know how to study best practices of other
organizations and transfer them to my own group.
¨ I
know how to develop a large candidate pool for
hiring and promotions.
¨ I
can create effective measurements of diversity
success in hiring, retention, and managing
complaints.
¨ I
know how to hire a good diversity consultant.
Putting Diversity to Work
gives readers the
tools to improve their diversity competence. If you
left any boxes blank in the exercise above, you will
benefit greatly from
reading and completing the exercises in
Putting Diversity to Work.
At less than $15 for over 100 pages of exercises and
insight, this is a great gift to give yourself to
start 2004 on the right foot!
Praise for Putting Diversity to Work:
"Putting Diversity to Work intelligently addresses
many complex issues both managers and organizations
must overcome in order to achieve the goal of the
book's title. The combination of sound ideas and
clear writing make for a useable and practical
document. Most importantly, this book will help
managers confront their self-development challenges
around diversity. I highly recommend it for everyone
interested in being part of the solution for this
still unfinished business of our society."
Price M. Cobbs, M.D., author of Cracking
the Corporate Code: From Survival to Mastery,
consults with organizations on leadership and
executive development and diversity as a business
imperative.
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Order Putting Diversity to Work today! |
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Putting Diversity to Work |
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by
Simma Lieberman,
George Simons, and
Kate Berardo

A Fifty-Minute Series Book from Crisp
Publications, a division of Course
Technology/Thomson Learning.
115 pages
ISBN: 1-56052-695-5
November 2003
Price: $13.95
Buy
it now!
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Contains:
-
Awareness Exercises
-
Case Studies
-
Diversity Facts
-
Best Practices
-
Learning Tools

Buy
the book!
For checks or money orders, please visit
www.simmalieberman.com and print out the
order form. |
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Learn more. Read reviews of the book, see what
people are saying, and view the table of content at
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